CANCELLATION POLICY

We understand your time is valuable, and so is ours. Out of respect for our staff and clients, we request you give us at least 48 hours’ notice should you need to cancel an appointment. A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be $25.

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Should you arrive more than 20 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that is available. A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide. In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will be charged, but part or full amount of it may be deducted from your future appointment cost.

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True Emergencies:

We realize sometimes true emergencies occur. If you do need to cancel or reschedule your appointment, we simply request that you inform us at least 24 hours in advance. If the booking was made for the same day, we require at least 4 hours’ notice. Cancellations that do not meet the above requirements will result in a $25 fee charged to the credit card on file or added to your next booking.

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REFUND POLICY

All sales are final, and all services/sales are NONREFUNDABLE.  Services fees outlined herein are fully earned for services rendered and nonrefundable for any reason. We reserve the right to offer account credits at our discretion.

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